Privacy Notice

JUKI Automation Systems GmbH

table of contents

  1. Protection of Your Personal Data
  2. Personal Data
  3. Purpose of Processing Personal Data
  4. Purpose-Specific Use
  5. Data Automatically Collected When Visiting Our Website
  6. Contact via Email, Telephone, or Fax
  7. Right to Object to Data Processing in Specific Cases and to Direct Marketing (Article 21 GDPR)
  8. Cookies
  9. Notice on Data Transfers to the USA
  10. Use of Google Analytics
  11. Use of OpenStreetMap
  12. Use of Freshworks
  13. Use of YouTube
  14. Use of Gravity Forms
  15. Social Plug-ins
  16. Use of Visable Tracking Pixel
  17. Company Brochure – Free Download
  18. Children and Adolescents
  19. Applicant Privacy Notice
  20. Security
  21. Changes to Our Privacy Policy
  22. External Links
  23. Right of Access
  24. Contact Form
  25. Right to Object
  26. Consent
  27. Questions, Suggestions, Complaints

 

1. Protection of Your Personal Data

We appreciate your interest in our company and in our products and services, and we want you to feel secure when visiting our website—particularly with regard to the protection of your personal data.
We take the protection of your personal data very seriously. Compliance with the provisions of the Federal Data Protection Act (Bundesdatenschutzgesetz – BDSG) is a matter of course for us.
It is important to us that you know when we collect which data, and how we use it. We have implemented technical and organizational measures to ensure that data protection regulations are observed by both us and any external service providers we engage.

2. Personal Data

Personal data refers to information that relates to your identity. This includes details such as your name, address, telephone number, and email address. You are not required to provide personal data in order to use our website. However, in certain cases, we may need your name, address, and other relevant details so that we can deliver the services you have requested.
The same applies, for example, to the sending of informational materials or goods you have ordered, or when responding to individual inquiries.
Where this is necessary, we will notify you accordingly.
Beyond this, we only store and process data that you provide to us voluntarily, as well as data that may be automatically collected when you visit our website (e.g. your IP address, the names of the pages you access, the browser and operating system you use, the date and time of access, search engines used, and the names of downloaded files).
If you choose to make use of specific services, we generally collect only the data required to provide those services.
Any additional information we request is voluntary.
Personal data is processed exclusively for the purpose of delivering the requested services and for safeguarding our own legitimate business interests.

3. Purpose of Processing Personal Data

As a general rule, we use the personal data you provide in order to respond to your inquiries, process your orders, or grant you access to certain information or offers.
For the purpose of maintaining customer relationships, it may also be necessary for us—or for a service provider commissioned by us—to use this personal data to inform you about product offers or to conduct online surveys, so that we can better meet the tasks and requirements of our customers. Of course, we respect your decision if you do not wish to provide us with your personal data to support our customer relationship (especially for direct marketing or market research purposes).
We will neither sell your personal data to third parties nor otherwise market it.

4. Purpose-Specific Use

We will collect, process, and use the personal data you provide online only for the purposes that have been communicated to you.
Your personal data will not be disclosed to third parties without your explicit consent. The collection of personal data and its transmission to government institutions and authorities entitled to receive such information will occur only within the scope of applicable legal provisions or if we are required to do so by a court decision.
Our employees and the service providers commissioned by us are obligated to maintain
confidentiality and to comply with the provisions of the Federal Data Protection Act (Bundesdatenschutzgesetz – BDSG).

5. Data Automatically Collected When Visiting Our Website
For organisational and technical reasons, the following data is stored when you use our website: the names of the pages you access, the browser and operating system you use, the date and time of access, search engines used, the names of downloaded files, and your IP add

6. Contact via Email, Telephone, or Fax
If you contact us by email, telephone, or fax, your inquiry—including all personal data resulting from it (such as your name and the nature of your inquiry)—will be stored and processed by us for the purpose of handling your request. We do not disclose this data to third parties without your consent.
The processing of this data is carried out on the basis of Article 6(1)(b) of the GDPR, provided that your request is related to the performance of a contract or is necessary to carry out pre-contractual measures.
In all other cases, the processing is based on your consent (Article 6(1)(a) GDPR) and/or on our legitimate interests (Article 6(1)(f) GDPR), as we have a legitimate interest in the effective handling of inquiries directed to us.
The data you send to us via contact requests will remain with us until you request its deletion, revoke your consent to its storage, or the purpose for the data storage no longer applies (e.g. once your request has been fully processed).
Mandatory legal provisions—especially statutory retention periods—remain unaffecte

7. Right to Object to Data Processing in Specific Cases and to Direct Marketing (Article 21 GDPR)
If the processing of your personal data is based on Article 6(1)(e) or (f) of the GDPR, you have the right, at any time and for reasons arising from your particular situation, to object to the processing of your personal data; this also applies to profiling based on these provisions. The relevant legal basis on which processing is based can be found in this privacy policy. If you object, we will no longer process your affected personal data, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defense of legal claims (objection pursuant to Article 21(1) GDPR).
If your personal data is processed for the purpose of direct marketing, you have the right to object at any time to the processing of your personal data for such marketing purposes; this also applies to profiling, to the extent that it is related to such direct marketing. If you object, your personal data will no longer be used for direct marketing purposes (objection pursuant to Article 21(2) GDPR).

8. Cookies
When you visit one of our websites, it is possible that we store information on your computer in the form of a cookie.
Cookies are small text files that are sent from a web server to your browser and stored on your computer’s hard drive.
Except for the internet protocol address, no personal data of the user is stored.
This information helps us to automatically recognize you during your next visit to our websites and makes navigation easier for you.
Cookies allow us, for example, to tailor a website to your interests or to store your password so that you do not have to re-enter it each time.
Of course, you can also view our websites without cookies.
If you do not want us to recognize your computer, you can prevent the storage of cookies on your hard drive by selecting "Do not accept cookies" in your browser settings. For detailed information on how this works, please refer to the instructions provided by your browser manufacturer.
Please note that rejecting cookies may lead to restrictions in the functionality of our services.
The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services.
Where consent to the storage of cookies has been requested, the relevant cookies will be stored solely on the basis of that consent (Article 6(1)(a) GDPR); consent can be revoked at any time. If cookies from third-party providers or for analytical purposes are used, we will inform you of this separately within this privacy policy and, where applicable, request your consent.

9. Notice on Data Transfers to the USA
Our website includes tools provided by companies based in the United States. When these tools are active, your personal data may be transferred to the respective company’s servers in the United States.
We point out that the USA is not considered a safe third country in the sense of EU data protection law.
US companies are obligated to hand over personal data to security authorities without allowing you, as the data subject, to take legal action against this. It therefore cannot be ruled out that US authorities (e.g. intelligence services) process, evaluate, and permanently store your data located on US servers for surveillance purposes. We have no influence over these processing activities.
Data will only be transferred with your express consent.

10. Use of Google Analytics
This website uses functions of the web analytics service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics enables the website operator to analyze the behavior of website visitors. The website operator may receive various usage data such as page views, length of stay, operating systems used, and origin of the user. These data may be combined by Google into a profile that is assigned to the respective user or their device.
Google Analytics uses technologies that make it possible to recognize the user in order to analyze user behavior (e.g. cookies or device fingerprinting). The information collected by Google about the use of this website is generally transferred to a Google server in the USA and stored there.
The use of this analytics tool is based on Article 6(1)(f) GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize both its web offering and its advertising.
If consent has been requested (e.g. consent to store cookies), the processing is based exclusively on Article 6(1)(a) GDPR; consent may be revoked at any time.
Data transfers to the USA are based on the EU Commission’s Standard Contractual Clauses. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/

IP Anonymization
We have activated the IP anonymization feature on this website. This means that your IP address is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.
On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website usage and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Browser Plugin
You can prevent the collection and processing of your data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en
More information on how Google Analytics handles user data can be found in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=en

Data Processing Agreement
We have concluded a data processing agreement with Google and fully comply with the strict requirements of the German data protection authorities when using Google Analytics.

Storage Period
User and event-level data stored by Google that is linked to cookies, user IDs (e.g. User ID), or advertising IDs (e.g. DoubleClick cookies, Android Advertising ID) will be anonymized or deleted after 14 months.
Details: https://support.google.com/analytics/answer/7667196?hl=en

11. Use of OpenStreetMap
JUKI Automation Systems GmbH uses an external map plugin on its website. This map uses data from OpenStreetMap, a free project aimed at collecting freely usable geodata and making it available to the public in a database (Open Data).
To display the map to you, information about the use of this website, including your IP address, is transferred to OpenStreetMap.
This service is operated by the OpenStreetMap Foundation (OSMF), 132 Maney Hill Road, Sutton Coldfield, West Midlands, B72 1JU, United Kingdom, for the OSM community.
To display the map, anonymized usage information is transferred to OpenStreetMap. A session cookie is also stored on the visitor’s computer.
For details on cookie usage, please refer to the section “Cookies.”
To learn how OpenStreetMap handles your data, please refer to OpenStreetMap’s privacy policy: https://wiki.osmfoundation.org/wiki/Privacy_Policy.

12. Use of Freshworks
JUKI Automation Systems GmbH uses the Freshservice platform provided by Freshworks Inc., 1250 Bayhill Drive, Suite 315, San Bruno, CA 94066, USA (hereinafter referred to as “Freshworks”). This service includes software for managing customer relationships. It allows all customer-related activities, especially communication (via email, chat, telephone), to be managed and viewed within a single system.
The following personal data is processed in this software: name, email address, telephone number, and company.
By using Freshworks, personal data is transferred to the USA.
The data transfer is based on the Standard Contractual Clauses of the European Commission. Freshworks may forward this data to external service providers in order to deliver its services. Freshworks processes all data in accordance with European data protection standards.
If the customer objects to the use of Freshworks, the product cannot be used. Further information is available in the Freshworks privacy policy: https://www.freshworks.com/privacy/

13. Use of YouTube
We use the platform YouTube.com to publish and publicly display our own videos. YouTube is a service provided by a third party not affiliated with us, namely YouTube LLC.
Some pages of our website contain links or connections to YouTube. As a general rule, we are not responsible for the content of third-party websites. If you follow a YouTube link, please note that YouTube stores user data (e.g. personal information, IP address) in accordance with its own data usage policies and may use this data for business purposes.
We also embed videos hosted on YouTube directly on certain pages of our website. In this case, parts of the YouTube website are displayed in sections of the browser window (“framing”). However, YouTube videos are only loaded when you actively click to play them.
Embedding occurs in “enhanced privacy mode,” provided by YouTube, which ensures that no cookies are stored on your device unless you start video playback.
When the relevant pages are loaded, your IP address and timestamp are transmitted to YouTube, along with information about the specific pages you visited.
This data is not associated with you unless you are logged into YouTube or another Google service (e.g. Google+) at the time of access or remain logged in permanently.
When you start playback by clicking the embedded video, YouTube stores cookies on your device via enhanced privacy mode. These cookies do not contain personally identifiable data—unless you are currently logged into a Google service.
You can block these cookies by adjusting your browser settings or using browser extensions. Provider contact information and privacy policy: Google/YouTube: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland Privacy Policy:
https://policies.google.com/privacy, Opt-Out: https://adssettings.google.com/authenticated

14. Use of Gravity Forms
This website uses the Gravity Forms plugin by Rocketgenius Inc., 1620 Centerville Turnpike #102, Virginia Beach, VA 23464, USA, for its inquiry and contact forms.
Gravity Forms is a complete form management solution for WordPress.
Use is based on our legitimate interest as the operator of this website, in accordance with Article 6(1)(f) GDPR, as we aim to offer a user-friendly online experience that includes accessible inquiry and contact forms.
The legal basis for data processing is Article 6(1)(a), (b), and (f) GDPR.
When you submit data via these forms, the information is sent to the server of this website and by email to JUKI Automation Systems GmbH, as the website operator. There is no transmission or storage of the form data on Rocketgenius Inc.’s servers or on the gravityforms.com website.
See:https://docs.gravityforms.com/wordpress-gravity-forms-and-gdpr-compliance/ Further information on data processing by the plugin provider can be found at: https://www.gravityforms.com/privacy/

15. Social Plug-ins
Our website includes links to services such as Xing and LinkedIn to enable you to share content there (“social plug-ins”).
By clicking the link, you are redirected to the respective provider’s website—only then is user data transferred to that provider.
Each plug-in provider may create a user profile based on the collected data and use it for advertising, market research, or to tailor their services.
This profiling may apply to users even if they are not logged in and is used to show personalized ads and notify other users of your activity on our site.
You have the right to object to the creation of these user profiles. To exercise this right, please contact the respective plug-in provider directly.
Social plug-ins allow you to interact with social networks and enhance your experience on our website.
The legal basis for using these plug-ins is Article 6(1)(f) GDPR.
Data may be transferred regardless of whether you have an account with the plug-in provider or are logged in. If you are logged in, the data collected by us may be directly linked to your account with that provider.
For further information on the purpose and scope of data collection and its processing by these providers, please refer to their privacy policies: Xing AG, Gänsemarkt 43, 20354 Hamburg, Germany https://privacy.xing.com/en/privacy-policy LinkedIn Corporation, 2029 Stierlin Court, Mountain View, California 94043, USA https://www.linkedin.com/legal/privacy-policy

16. Use of Visable Tracking Pixel
This website uses products and services provided in cooperation with Visable GmbH (www.visable.com) for analytics and marketing purposes.
Visable does not set cookies, but uses tracking pixel technology to collect, process, and store data for the creation of at least pseudonymised—if possible and practical, fully anonymised—usage profiles.
Your consent is required for this.
The collected data, which may initially include personal data, is either transmitted to Visable or collected directly by Visable and used to create the usage profiles mentioned above. Visitors of this website are not personally identified, and no personal data is merged with the usage profiles.
If IP addresses are considered personal data, they are deleted immediately.
This analysis tool is used based on Article 6(1)(f) GDPR.
The website operator has a legitimate interest in analyzing user behavior to improve both the website and its marketing.
More information on how Visable handles user data can be found here: https://www.visable.com/en_int/privacy-policy
You may object to this data processing at any time with future effect.

17. Company Brochure – Free Download
Our company brochure is available for free download on this website. In order to provide you with the document, we collect and store your email address, which you enter into the corresponding input field.
The legal basis for this processing is your consent pursuant to Article 6(1)(a) of the GDPR, as well as our legitimate interest in direct marketing under Article 6(1)(f) of the GDPR. We may use your email address, and any address data provided in connection with the download, to inform you about our own similar products and/or services. Your data will not be shared with third parties.
You may withdraw your consent and object to the use of your data for marketing purposes at any time. Upon receiving your objection, we will immediately stop using your data for this purpose.

18. Children and Adolescents
Persons under the age of 18 should not transmit personal data to us without the consent of a parent or legal guardian.
We do not request personal data from children or adolescents, do not collect such data, and do not disclose it to third parties.

19. Applicant Privacy Notice
We are pleased that you are applying or have applied for a position with our company. The following information outlines how we process your personal data in connection with the application process.

Data Collection
The online application system HRworks is used to manage the recruitment process. HRworks is operated by HRworks GmbH, Waldkircher Str. 28, 79106 Freiburg im Breisgau, Germany. The personal data you voluntarily provide during the application or aptitude assessment process – in particular:
• First and last name
• Phone number (private or mobile)
• Email address
• Application documents (cover letter, résumé, transcripts, certificates, etc.)
are processed in a database operated by HRworks.

Purpose of Data Collection and Legal Basis
We process the data you provide in connection with your application in order to fill open positions within our company. Your data will generally only be made available to persons and departments involved in the application process. No further use or transfer of your application data to third parties will occur.
Your data may be processed for statistical purposes (e.g., reporting). This is done in a way that does not allow conclusions to be drawn about individuals.
According to Section 26 of the German Federal Data Protection Act (BDSG-neu), the processing of personal data is permitted when necessary for making decisions regarding the establishment of an employment relationship. If your data is required after the application process for legal proceedings, further processing may be based on Article 6 of the General Data Protection Regulation (GDPR), particularly for the purpose of pursuing legitimate interests under Article 6(1)(f) GDPR. In such cases, our legitimate interest lies in asserting or defending legal claims.

Retention Period of Applicant Data
Your application data will be deleted six months after the conclusion of the application process. This does not apply if legal requirements prevent deletion, if continued storage is necessary for evidentiary purposes, or if you have explicitly consented to extended storage.

Storage for Future Job Opportunities
If you consent to the retention of your application data beyond the current recruitment process, we will retain your data for consideration in future job openings.

Location of Data Processing
Your data is processed on servers operated by HRworks, located in the Federal Republic of Germany and within member states of the European Union (EU). HRworks has entered into a Data Processing Addendum with its subcontractor, AWS, ensuring lawful data processing.

Right to Access and Withdrawal of Consent
By submitting your application, you consent to the storage of your personal data. You may withdraw this consent and object to the storage of your data at any time. Upon request and in accordance with applicable law, we will inform you of the personal data we have stored about you (right of access). You also have the right to request the correction of inaccurate data, and to request the blocking or deletion of your personal data, provided that no legal retention requirements prevent such action.

20. Security
We have implemented technical and organizational security measures to protect your personal data against loss, destruction, manipulation, and unauthorized access.
All our employees and all individuals involved in data processing are obligated to observe the Federal Data Protection Act (Bundesdatenschutzgesetz – BDSG), other applicable data protection laws, and to handle personal data confidentially.
Our security measures are continuously reviewed and updated in line with technological developments.

21. Changes to Our Privacy Policy
We reserve the right to modify our security and data protection measures where required due to technical developments.
In such cases, we will also adapt our privacy policy accordingly.
Please therefore refer to the latest version of our privacy policy at all times.

22. External Links
If you use external links provided on our website, this privacy policy does not extend to those links.
When we provide links, we ensure that, at the time the link was set, there were no apparent legal violations on the linked websites.
However, we have no control over the compliance of other providers with data protection and security regulations.
Please therefore refer to the respective privacy policies provided by these third-party websites.

23. Right of Access
You may request information at any time regarding the personal data we have stored about you. If necessary, please write to: JUKI Automation Systems GmbH, Reference: “Request for information on stored data”, Neuburger Straße 41, 90451 Nuremberg, Germany or send us a message via our contact form at: https://www.juki-smt.com/en/kontakt.php#contact-form using the subject line: "GDPR Access Request".
In addition, you have the right to rectification and erasure, the right to restriction of processing, the right to data portability, and the right to lodge a complaint with a supervisory authority

24. Contact Form
If you use our contact form to get in touch, we will ask for personal information. Providing this information is voluntary. Your data will be processed via email.The contact form is transmitted using SMTP/TLS encryption. Your data is stored on secure servers in Germany in accordance with applicable data protection regulations We use your data only to process your inquiry and for further correspondence with you. By clicking the “Send” button, you consent to the collection, processing, and use of your contact information for the purposes mentioned above. If you do not agree, please cancel the process. In that case, your contact form will not be submitted. You may revoke your consent at any time with future effect

We only use your data as far as this is necessary for the processing of your inquiries and for further correspondence with you.

By clicking on the “Send” button, you consent to the collection, processing and use of your contact information for the above-mentioned purposes.

If you do not agree, you must cancel the process. There is then no sending of the contact form. You can revoke your consent(s) at any time with effect for the future.

25. Right to Object
You may revoke your consent to the collection, processing, and use of your personal data by us at any time. If necessary, please write to: JUKI Automation Systems GmbH, Keyword: “Objection to data processing”, Neuburger Str. 41, 90451 Nuremberg, Germany, or send us a message via our contact form at:  https://www.juki-smt.com/en/kontakt.php#contact-form using the subject line: "GDPR Objection".

26. Consent
If you have subscribed to one of our newsletters or agreed—when using one of our contact forms—to regularly receive offers and information from JUKI Automation Systems GmbH, you have expressly consented to the use of your email address for advertising purposes. We have logged your consent and are obligated to keep its content available for retrieval at any time.
You may revoke your consent(s) at any time with effect for the future.

27. Questions, Suggestions, Complaints
If you have questions regarding our privacy policy or the processing of your personal data, you can contact our Data Protection Officer directly:

Alexander Politz
Braun & Paul IT GmbH
Marienbergstraße 84, 90411 Nuremberg, Germany

Phone: +49 911 95 64 97 0
Email: datenschutz@bnp-it.de

He is also available to assist with access requests, suggestions, or complaints.